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iCloud Removal

 

HOW DO I REMOVE MY ICLOUD ACCOUNT FROM MY IPHONE?

Before selling your iPhone or iPad to us it’s very important that you remove your iCloud account from the device first.

Only you are able to remove your account from the device so whether you’re selling to a recycler, selling privately or even just passing you phone on to a friend or family member you need to make sure you’ve removed your iCloud account first!

 

REMOVING ICLOUD USING YOUR IPHONE (THE SAME STEPS APPLY FOR AN IPAD)

1) Go to settings – iCloud – Find My iPhone and turn it off (It will ask you to enter your iCloud password)

2) Go to Settings – General – Reset – Erase All Content and Settings (This will wipe the iPhone of your personal data and remove the iCloud account)

 

IF YOU HAVE ALREADY SHIPPED US YOUR DEVICE USE THESE INSTRUCTIONS:

 

Disable Activation Lock on iPhone / iPad from iCloud

You (or whoever has the Apple ID) will need access to a web browser and the internet to be able to do this, they do not need physical access to the iOS device to remove the iCloud lock with this method:

  1. Go to iCloud.com and log in with the associated Apple ID

  2. Go to “Find My iPhone” and wait for all devices to be found / located

  3. Select the iPhone in question that you want to disable Activation Lock for

  4. Choose “Erase” and enter the Apple ID

  5. Confirm to erase the device – this will remove everything.

  6. When the phone is finished erasing, choose “Remove from Account” to completely disable iCloud Activation Lock and to remove that device from the Apple ID iCloud account – this is important do not forget to choose “Remove from Account”